Коды ошибок принтера HP LaserJet P2015 Series

Initialization/Startup
While in the Startup state, the Go, Ready, and Attention lights cycle (at the rate of 500 ms) one after another.

Reconfiguration Initialization
During the printer start up, you can request special initialization sequences that reconfigure the printer. When one of the sequences is requested, such as cold reset, the lights cycle as in the Initialization/Startup state.

Job Cancel
After the cancellation process has been completed, the printer returns to the Ready state.

During the Initialization, Reconfiguration, and Job Cancel processes, pressing buttons has no effect.

Ready
The printer is ready with no job activity.

To print a Configuration page, press and hold the Go button for 5 seconds.

To print a Demo page, press and release the Go button.

Processing Data
The printer is processing or receiving data.

To cancel the current job, press the Cancel button.

Manual Feed or Continuable Error
This state can be reached in the following circumstances:

• Manual feed
• General continuable error
• Memory configuration error
• Personality/Job-related error

To recover from the error and print whatever data is possible, press the Go button.

If the recovery is successful, the printer goes to the Processing Data state and completes the job.

If the recovery is unsuccessful, the printer returns to the Continuable Error state.

Attention
The print-cartridge door is open.

Close the print-cartridge door.

Fatal Error

• Turn off the printer, wait 10 seconds, and turn on the printer.
• Unplug the printer for five minutes. Then plug it back in and turn the power on.
• If you are unable to resolve the problem, contact HP.

Accessory Error

To display additional error information, press the Go button. The light pattern changes. When you release the Go button, the printer returns to the initial Accessory Error state.

Toner Low
The Go, Ready, and Attention lights act independently of the Toner Low state.

Order a new print cartridge and have it ready.

Toner Missing
The print cartridge has been removed from the printer.

Reinsert the print cartridge in the printer.

Jam

Clear the jam.

Paper Out

Load paper or other media.

Paper Mount
The loaded paper or other media is not supported.

Load acceptable paper or other media.

Press the Go button to override the condition.

General fatal error

1. Turn the printer off, and then turn the printer on again.

2. If the error persists, disconnect the I/O cable and print an engine test. If the selftest is successful, reconnect the I/O cable.

3. If the error persists, replace the formatter.

Engine error.
The formatter and engine are not communicating.

1. Unplug the printer, and then plug it in again.
2. Reseat the formatter cable in the ECU.
3. If the error persists, replace the formatter.
4. If, after replacing the formatter, the error persists, replace the ECU.

Laser/scanner error.
The laser/scanner has a malfunction.

1. Check the laser/scanner cable connections.
2. If the error persists, replace the laser/scanner.

Fan motor error

1. Check the fan cable connections.
2. If the error persists, replace the fan.

Fuser error.
The fuser has a malfunction.

В сервисной документации этот код ошибочно обозначен, как два мигающих индикатора.

1. Unplug the printer for at least ten minutes, and then plug it in again.
2. Verify that the fuser connector and thermistor connector are both firmly seated in the ECU
3. Perform a heating element resistance check.
4. If the resistance readings are correct, but the error persists, replace the fuser.

Accessory error

If the printer has an accessory error, press and hold the Go button to see the secondary error message. Release the Go button to return to the initial accessory error state.

DIMM slot error

1. Verify that the DIMM is correctly seated.
2. If the error persists, replace the DIMM.