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| Message | Cause | Solution |
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Engine error
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The formatter and engine are not communicating. |
1. Unplug the printer and then plug it back in.
2. Reseat the formatter cable in the ECU. 3. If the error persists, replace the formatter. If, after replacing the formatter, the error persists, replace the ECU |
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Laser/scanner error.
The laser/scanner has a malfunction. |
1. Check the laser/scanner cable connections.
2. If the error persists, replace the laser/scanner. |
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Beam error |
1. Check the laser/scanner cable connections.
2. If the error persists, replace the laser/scanner. |
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Motor error. |
1. Check the motor cable connections.
2. If the error persists, replace the motor. |
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Fuser error.
The fuser has a malfunction. |
1. Unplug the printer for at least ten minutes.
2. Verify that the fuser connector and thermistor connector are both firmly seated in the ECU 3. Perform a heating element resistance check. 4. If the resistance readings are correct, but the error persists, replace the fuser. |
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General fatal error. |
1. Turn the printer off, and then turn the printer back on.
2. If the error persists, disconnect the I/O cable and print an engine test. If the self-test is successful, reconnect the I/O cable. 3. If the error persists, replace the formatter. |
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2007-2013 |
